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Differentiate yourself from the competition
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Have you ever been in a store
where you couldn't find what you were looking for
and no one was around to help you?
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Have you ever had a simple
question about a web product or service but couldn't
find the answer?
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Have you ever given up on an
on-line purchse because you weren't sure about something?
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Keep your website visitors from feeling
these frustrations. Customers will come back to websites
where they get the service they need, and Live2u is
the perfect combination of features, price and reliability
to offer live service.
Live2U is a feature-rich
chat tool used to interact live with your website visitors.
By purchasing one of our Live2U solutions, you will
be able to put a "chat" button on your web pages that allows
site visitors to click and chat with your registered "Agents"
(support staff, sales staff, data manager, etc...). You
can also be proactive and watch your site for visitors....
then invite them to chat. Would you rather stare at the
phone to make cold calls?
Our three versions make sure you can find
the right price per features
for any size company.
- Live2U PRO Edition (multiple
Service Agents for medium to large companies)
- Live2U Standard Edition (single
Service Agent for small companies)
- Live2U LITE Edition (limited
edition for personal sites)
The advantages of using Live2U
are many:
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You increase sales, close
more sales, provide superior customer support
and turn your website into a customer management
tool
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You save money on 800# lines
and offer services not available over the phone.
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Agents can chat with up to
4 people at once from anywhere there is web access.
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You can proactively watch
for site visitors and invite them to chat.
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Your agents can chat using
different languages.
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You can gather user profile
information and flag uses to later query them by
their category.
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You have complete transcript
records of conversations.
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Share web forms (form share)
and co browse with your site visitors.
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Expand the agent's
functionality - access user shopping cart data,
tap into your own user database, etc.
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Securely transfer documents
between the Agent and User computers.
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Users with only one phone
line can reach someone live without hanging up their
modem.
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Agents can push web pages
directly to site visitor's browsers.
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Tons of configuration options
available (or, just use the default settings - nothing
to configure)
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Live2U has an extensive list
of features at a fraction of our competitors' prices.
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And
much, much more...
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Live2U comes with
a complete administrative interface that allows you to
customize the interface, set parameters for you staff,
query chat session transcripts, flag conversations for
future reference and much more. It is also ideal for institutions
who want to offer on-line office hours, research assistance,
distance learning, and/or general information to prospective/current
students while gaining valuable knowledge about the people
using your site.
Live2U is available in three editions.
See our list of features to
compare:
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Live2U LITE |
is for individuals or businesses
who do not have the budget to purchase a more complete
version. No additional software or hardware is needed. |
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Live2U Standard Edition |
is for businesses who want a
cost-effective way to put a single Agent on line. No
additional software or hardware is needed. |
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Live2U PRO Edition |
is available either as a service
(using our servers), or as a software solution for your
server. Geared towards medium to larger companies, this
version includes many features to handle multiple chat
calls to multiple service representatives. |
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