Standard Edition

This Edition is ideal for any small business to add the power of live chat to better service your site visitors. It is restricted to one Agent who can chat with up to two users at once, but otherwise has all the main features of the PRO Edition and is very inexpensive. For example:

• Watch for site visitors and invite them to chat
• Securely transfer documents between the Agent and User computers
• Activate the User Database feature to Flag users using custom categories such as "prospect", "repeat customer", etc...and query the database by user category.
• Send emails to members of the User database
• Access log transcripts of any Agent's chat sessions
• Customize the look and feel of the Interface, launch buttons, and quit (and other) pages
• Auto email chat transcripts to the user at the end of a session
• Keep lists of URLs and common phrases for easy access
• Use Fkeys to quickly jump from one user to the next

Rather than having to stop browsing and call a support rep with a question, site visitors can remain on-line and simply "ask" for assistance via a click of a button. Or use Live2U to share information (financial services for example), help people find things on the web (assisted searching), hold meetings, preview items for sale, explain product information, or whatever you can think of. You can also be proactive and watch your site for visitors.... then invite them to chat. Would you rather stare at the phone to make cold calls?

The product runs on our server at Xronos which can be administered via any 4.0 browser or greater. You can register for a 10-day trial , add a small amount of html code to your page incorporating the Xronos Smart Button, and immediately start using Live2U. It's that simple!

Because the service is run from our server, no additional software or hardware is required.